Privacy Policy

Green13 EU Textile Labels — a Shopify app by Green13 srl. Last updated: 8 October 2026.

This app does not collect, store or share any personal data of your customers.

Who we are

The data controller for this app is Green13 srl, Italy. Contact: info@green13.agency.

What the app does

Green13 EU Textile Labels lets a merchant create labels with the fibre composition and care instructions of their textile products, assign them to products in bulk, and show them on the product page through a theme block, as text only (no images or care symbols).

Customer data

CollectedNone. The app does not request access to customers or orders.
Storefront blockRendered by Shopify from the store's own data. It runs no scripts, sets no cookies, makes no network requests and uses no analytics or tracking.
Shared with third partiesNo.

Merchant data

Labels and assignmentsStored inside the merchant's Shopify store as metafields, not on our server. They are product information, not personal data. The label registry is app data attached to the app installation: when the app is uninstalled, Shopify removes it. The label reference on each product is app-owned data: only the app can change it, and without the app it has no effect on the storefront (the theme block is removed with the app). After uninstalling, its retention is managed by Shopify.
Authentication sessionThe app stores the store's Shopify session: the store domain, the granted permissions and an access token. It contains no customer information and is needed to keep the app working.
Subscription checkThe app also stores the store domain and the date on which it last read the store's subscription status from Shopify. It contains no customer information.
WhereOn our server hosted by Aruba S.p.A. in Italy (European Union).
RetentionSessions and the subscription check date are deleted when the app is uninstalled and, at the latest, when Shopify sends the shop data erasure request (48 hours after uninstall).
Permissions requestedwrite_products, used only to write the label reference on products.

Billing

Subscriptions are handled entirely by Shopify. We never see or store payment details.

Your rights

Merchants can ask for access to, correction or deletion of the data described above by writing to info@green13.agency. Requests submitted through Shopify's standard privacy webhooks are handled automatically. You also have the right to lodge a complaint with a data protection authority.

Changes to this policy

If the app ever begins to process other data, this page will be updated before that change is released, and the date above will change.

Contact

Green13 srl — Via della Resistenza 129/c, 20090 Buccinasco (MI), Italy
VAT IT14697160969 — REA MI 2801512 — info@green13.agency